James Vella
About
I'm a tech enthusiast with a Master’s in Data Analytics and a Bachelor’s in Networking, skilled in data analytics, digital marketing, and technical support. With years of experience creating engaging social media campaigns, resolving technical queries, and delivering data-driven insights, I’m currently expanding into a junior data analyst role. My focus is on advancing my expertise in data-driven solutions and cybersecurity, aiming to build innovative digital experiences through collaboration and creativity.
Data Analyst | Technical Support Specialist | Digital Marketer & Consultant
I’m open to new opportunities and collaborations in data analytics, digital marketing, technical support, or cybersecurity. Drop me a line, and I’ll get back to you to explore how we can work together.
- Email: vellamediagroup@gmail.com
- City: Melbourne, Australia — available remotely
- Expertise: Data Analytics & Digital Marketing
- Status: Referrals via Trillion.com only
I’m passionate about tackling challenges and growing my skills in tech and digital innovation. If you need someone who blends analytical expertise with creative digital solutions, let’s connect! I’m always up for a conversation about exciting projects!
Social Media Campaigns
Technical Support Queries Resolved
Hours Of Practical Experience
Years of Digital Marketing & Support Experience
Skills
Here are my top six strengths, where I deliver real impact with confidence and expertise.
Resume
A snapshot of my journey in tech and digital innovation, showcasing the skills and experience I bring to the table. Want to dive deeper or explore collaboration? Reach out!! I’m always up for a chat!
Summary
James Vella
I’m a tech professional with a background in data analytics, networking, and digital marketing. Over the past few years, I’ve worked across technical support, content creation, and data reporting, helping businesses solve problems and grow their online presence. Right now, I’m focused on building my career as a Data Analyst, developing stronger skills in SQL, reporting tools, and data interpretation while continuing to support clients with technical solutions and digital strategy.
Education
Master of Data Analytics,
Major in Software Engineering
2022 - 2023
Melbourne institute of Technology (MIT)
- Melbourne, Victoria
Bachelors of Networking
Major in Cyber Security / Information Technology
2019 - 2021
Melbourne institute of Technology (MIT)
- Melbourne, Victoria
Professional Experience
Technical Support, Data Analyst & Digital Marketing
2024 - Present
Trillion.com, Beaumaris, Victoria
Providing technical support, digital marketing, and data analysis across all Trillion brands, while supporting business growth with actionable insights.
- Diagnose and resolve complex technical issues for clients, ensuring smooth operations.
- Analyze datasets and build reports in SQL, Superset, and Looker to guide decisions.
- Design branded content, manage social media campaigns, and produce marketing materials for multiple Trillion brands.
- Respond to customer inquiries and tickets promptly, maintaining high-quality client service.
Sales Assistant | Head of Digital Marketing
2018 - 2024
Clover Fresh, Dandenong, Victoria
- Developed and implemented a comprehensive social media strategy to promote the online presence of Clover Fresh.
- Measured the success of each social media campaign and made data-driven decisions for optimal results.
- Stay updated with the latest social media trends, best practices, and technologies.
- Provide valuable feedback and support arguments for changes in social media structures.
- Manage customer and client relationships, ensuring a positive and engaging experience.
Professional Experience
Below are the brands representing the teams and projects I’ve contributed to, each showcasing a piece of my journey in delivering tech-driven solutions. My work spans data analytics, technical support, networking, and cybersecurity, with a current focus on transitioning into a junior data analyst role. I’ve tackled system challenges, optimized operations, and briefly supported digital campaigns, all while honing my skills to drive innovation and impact across diverse industries.
- All
- Worked for
- Owned
- Volunteered
Vella Media Group
I founded Vella Media Group in 2020 as my own digital marketing and web development business. The idea was simple, help small businesses, friends, and local clients get online without the stress of dealing with large agencies. Over the years I’ve built dozens of websites on platforms like Wix, Squarespace, WordPress, and Shopify, and helped clients set up custom email systems with Google Workspace, Microsoft 365, and cPanel hosting.
Through Vella Media Group, I’ve worked on everything from web design and content creation to troubleshooting technical issues and showing people how to manage their own sites with confidence. The focus has always been on keeping things straightforward, affordable, and personal. While I’m no longer taking on new clients, I’m still open to conversations and now refer opportunities through Trillion.com and its brands, where I continue to work in digital marketing, technical support, and data analytics.
Web Development
We build websites that reflect your brand and goals, guiding you step by step through the process.
Content Creation
We craft engaging visuals, videos, and graphics that capture attention and elevate your brand.
Tech Support
We keep your digital platforms running smoothly, handling the technical issues so you can focus on your business.
Ongoing Support
From website updates to social media tweaks, we’re always just a call or email away.
Brand Growth
We help expand your reach, attract more visitors, and turn them into loyal customers.
Social Media Management
We manage your social presence with strategic posting and community engagement, keeping your brand active and visible.
Testimonials
We thank all of our awesome testimonials!