James Vella

About

I'm a tech enthusiast with a Master’s in Data Analytics and a Bachelor’s in Networking, skilled in data analytics, digital marketing, and technical support. With years of experience creating engaging social media campaigns, resolving technical queries, and delivering data-driven insights, I’m currently expanding into a junior data analyst role. My focus is on advancing my expertise in data-driven solutions and cybersecurity, aiming to build innovative digital experiences through collaboration and creativity.

Data Analyst | Technical Support Specialist | Digital Marketer & Consultant

I’m open to new opportunities and collaborations in data analytics, digital marketing, technical support, or cybersecurity. Drop me a line, and I’ll get back to you to explore how we can work together.

  • Email: vellamediagroup@gmail.com
  • City: Melbourne, Australia — available remotely
  • Expertise: Data Analytics & Digital Marketing
  • Status: Referrals via Trillion.com only

I’m passionate about tackling challenges and growing my skills in tech and digital innovation. If you need someone who blends analytical expertise with creative digital solutions, let’s connect! I’m always up for a conversation about exciting projects!

Social Media Campaigns

Technical Support Queries Resolved

Hours Of Practical Experience

Years of Digital Marketing & Support Experience

Skills

Here are my top six strengths, where I deliver real impact with confidence and expertise.

Team Collaboration 100%
Time Management 100%
Creative Problem-Solving 100%
Task Coordination 100%
Client Engagement 100%
Workflow Optimization 100%

Resume

A snapshot of my journey in tech and digital innovation, showcasing the skills and experience I bring to the table. Want to dive deeper or explore collaboration? Reach out!! I’m always up for a chat!

Summary

James Vella

I’m a tech professional with a background in data analytics, networking, and digital marketing. Over the past few years, I’ve worked across technical support, content creation, and data reporting, helping businesses solve problems and grow their online presence. Right now, I’m focused on building my career as a Data Analyst, developing stronger skills in SQL, reporting tools, and data interpretation while continuing to support clients with technical solutions and digital strategy.


Education

Master of Data Analytics,
Major in Software Engineering

2022 - 2023

Melbourne institute of Technology (MIT)
- Melbourne, Victoria

Bachelors of Networking
Major in Cyber Security / Information Technology

2019 - 2021

Melbourne institute of Technology (MIT)
- Melbourne, Victoria

Professional Experience

Technical Support, Data Analyst & Digital Marketing

2024 - Present

Trillion.com, Beaumaris, Victoria

Providing technical support, digital marketing, and data analysis across all Trillion brands, while supporting business growth with actionable insights.

  • Diagnose and resolve complex technical issues for clients, ensuring smooth operations.
  • Analyze datasets and build reports in SQL, Superset, and Looker to guide decisions.
  • Design branded content, manage social media campaigns, and produce marketing materials for multiple Trillion brands.
  • Respond to customer inquiries and tickets promptly, maintaining high-quality client service.

Sales Assistant | Head of Digital Marketing

2018 - 2024

Clover Fresh, Dandenong, Victoria

  • Developed and implemented a comprehensive social media strategy to promote the online presence of Clover Fresh.
  • Measured the success of each social media campaign and made data-driven decisions for optimal results.
  • Stay updated with the latest social media trends, best practices, and technologies.
  • Provide valuable feedback and support arguments for changes in social media structures.
  • Manage customer and client relationships, ensuring a positive and engaging experience.

Professional Experience

Below are the brands representing the teams and projects I’ve contributed to, each showcasing a piece of my journey in delivering tech-driven solutions. My work spans data analytics, technical support, networking, and cybersecurity, with a current focus on transitioning into a junior data analyst role. I’ve tackled system challenges, optimized operations, and briefly supported digital campaigns, all while honing my skills to drive innovation and impact across diverse industries.

  • All
  • Worked for
  • Owned
  • Volunteered

Vella Media Group

Digtal Marketing Services, made easy!

Jaythom

CRM, MS Dynamics CRM - implement, customise, develop.

Clover Fresh

Fresh sandwich manufacturer.

Prism Servers

Game Server Host.

Hyplex Servers

Game and Web Hosting.

Trillion

Intent Driven Ad Platform for Digital Marketers

CJH Distributors

Refrigerated Transportation

The Salvation Army

Christian charity helping people in need.

The G'day lounge

A community built for people to connect, chat and make friends.

Vella Media Group

I founded Vella Media Group in 2020 as my own digital marketing and web development business. The idea was simple, help small businesses, friends, and local clients get online without the stress of dealing with large agencies. Over the years I’ve built dozens of websites on platforms like Wix, Squarespace, WordPress, and Shopify, and helped clients set up custom email systems with Google Workspace, Microsoft 365, and cPanel hosting.


Through Vella Media Group, I’ve worked on everything from web design and content creation to troubleshooting technical issues and showing people how to manage their own sites with confidence. The focus has always been on keeping things straightforward, affordable, and personal. While I’m no longer taking on new clients, I’m still open to conversations and now refer opportunities through Trillion.com and its brands, where I continue to work in digital marketing, technical support, and data analytics.

Web Development

We build websites that reflect your brand and goals, guiding you step by step through the process.

Content Creation

We craft engaging visuals, videos, and graphics that capture attention and elevate your brand.

Tech Support

We keep your digital platforms running smoothly, handling the technical issues so you can focus on your business.

Ongoing Support

From website updates to social media tweaks, we’re always just a call or email away.

Brand Growth

We help expand your reach, attract more visitors, and turn them into loyal customers.

Social Media Management

We manage your social presence with strategic posting and community engagement, keeping your brand active and visible.

Testimonials

We thank all of our awesome testimonials!

James made the whole process simple and stress-free. Can’t recommend him enough.

Oscar Isaakidis

- Owner of Oscar John Photo Art

Super happy with how our site and social media turned out. Quick, friendly, and they actually listen.

Mandeep Saini

- Content Creator IFTM Creations

Vella Media Group helped us finally get our brand looking the way we wanted. Really easy to work with.

Anton Boudaher

- Digital Marketer at RJ Logistics

Love working with Jimmy. Nice to have a friend rather than some corporate agency. Always happy to help.

Connor Mckinnis

- Owner of Axiam Networks